Manage business trips on one connected platform

Concur Travel is a corporate travel booking and management solution from SAP Concur that helps organizations manage business travel in a single platform. Employees can search, book, and manage flights, hotels, rental cars, and rail travel while staying within company travel policies. At the same time, finance and travel teams gain visibility into spending, compliance, and traveler activity.

Yes. SAP Concur solutions are designed for businesses of all sizes. Our flexible, centralized platform is built to grow with you, allowing you to scale your spend management along with your business.  Whether your organization is big or small, SAP Concur solutions provide:

• Policy enforcement, including automated compliance checks
• Centralized visibility with dashboards and reporting tools
• Mobile accessibility using the SAP Concur mobile app

Proper configuration at onboarding is the most significant factor in long-term user satisfaction and platform performance. SAP Concur provides the following onboarding and ongoing support resources: 

• Guided onboarding with structured setup milestones 
• Administrator training for IT and finance leads 
• Self-service knowledge base for common configuration and usage questions 
• Dedicated support channels for issue escalation 
• Configuration best-practice guides specifically designed for initial setup optimization

Concur Travel helps organizations enforce travel policies by identifying out-of-policy bookings during the reservation process and guiding travelers toward compliant options. It can also trigger approval workflows and track exceptions for reporting and compliance purposes.

Key ways Concur Travel handles out-of-policy bookings include:

• Flags non-compliant choices in real time so travelers can see when a flight, hotel, rental car, or other travel option falls outside company policy.
• Displays policy guidance during booking to help employees make compliant travel decisions before expenses are incurred.
• Highlights preferred travel options and negotiated rates that align with corporate travel policies and spending guidelines.
• Requires justification for exceptions when travelers choose options outside approved policies, depending on company configuration.
• Routes bookings through approval workflows so managers or travel administrators can review and approve policy exceptions before travel is finalized.
• Tracks and reports policy violations to give finance and travel teams visibility into compliance trends and travel spending patterns.
• Allows organizations to configure enforcement levels, ranging from warning messages to mandatory approvals or even blocking certain bookings entirely.

Yes. Concur Travel supports duty of care and traveler safety by providing organizations with greater visibility into traveler locations, itineraries, and travel activity, helping companies better support employees before, during, and after a trip. Here’s what Concur Travel does for businesses:

• Maintains a centralized view of traveler itineraries and bookings, giving organizations greater visibility into where employees are traveling and when.
• Captures travel data across multiple booking channels through Concur TripLink, helping organizations improve traveler tracking and visibility beyond bookings made directly in the corporate booking tool.
• Provides travelers with real-time itinerary information and travel updates, helping them navigate schedule changes and travel disruptions more effectively.
• Supports organizational risk management and duty-of-care programs by giving travel managers access to consolidated travel data that can be used during emergencies or operational disruptions.

There isn’t a free trial for Concur Travel on its own, but you can explore it through a quick self-guided demo or a 30‑minute on-demand product walkthrough.