Simple, connected spend & travel management

SAP Concur is a cloud-based platform that centralizes spend processes, giving your company better visibility and control over spending. Our solutions automate: 

• Expense management, including receipt capture and auditing and compliance 
• Travel management, including travel booking and policy enforcement 
• Invoice management, including PO matching and approval routing 

Yes. SAP Concur solutions are designed for businesses of all sizes. Our flexible, centralized platform is built to grow with you, allowing you to scale your spend management along with your business.  Whether your organization is big or small, SAP Concur solutions provide:  

• Policy enforcement, including automated compliance checks   
• Centralized visibility with dashboards and reporting tools 
• Mobile accessibility using the SAP Concur Mobile App 

AI is applied across the full expense lifecycle. These models are trained on one of the largest expense data sets in the industry, which means extraction accuracy and matching performance improve continuously as more transactions are processed. AI capabilities are used during different stages of the lifecycle, including: 

• Receipt capture: OCR- based data extraction (merchant, amount, date, category) 
• Categorization: Intelligent classification based on transaction context 
• Reconciliation: Automatic matching of receipts to card transactions 
• Compliance: Real-time policy checks before report submission 

Corporate card integration delivers the following outcomes, which result in a closed-loop process where transactions, receipts, and approvals are linked automatically rather than assembled manually:  

• Automatic transaction import from linked corporate cards into the expense platform 
• Receipt-to-transaction matching that eliminates manual reconciliation 
• Elimination of employee out-of-pocket spend for corporate purchases 
• Real-time spend visibility for finance teams without requiring employee action

SAP Concur provides multi-layer compliance controls, which reduce audit burden by catching violations at the point of submission rather than during post-processing review. These controls include: 

• Granular spending policy configuration by category, amount, geography, or employee group 
• Configurable approval hierarchies that route reports based on spend thresholds and organizational structure 
• Real-time out-of-policy flagging before report submission, not after 
• Consistent enforcement across all teams and geographies, reducing reliance on manual review

Yes. Global expense management is a core design requirement of the platform, not an extension. Concur is widely used by multinational organizations precisely because global complexity is addressed at the infrastructure level.
Specific capabilities include: 

• Multi-country tax compliance, including VAT and local regulatory requirements 
• Real-time foreign exchange rate handling at the point of expense entry 
• Cross-border expense allocation across entities and cost centers 
• Support for multiple currencies simultaneously within a single organization

Yes. Integration capability is a core platform requirement, not an optional add-on.  

SAP Concur supports integrations with a wide range of financial systems:  

• Pre-built connectors for major accounting platforms and ERP systems 
• Automated data flow from approved expense reports into financial workflows, eliminating manual exports 
• An expanding integration ecosystem with ongoing connector development 
• Implementation support to identify the correct connector configuration for your specific tech stack 

Implementation timelines vary based on organizational complexity. Organizations should engage the implementation team early to define a realistic, phased plan. Key factors to consider include: 

• Number of entities, countries, and currencies in scope 
• Depth of ERP or accounting system integration required 
• Volume of policy rules and approval hierarchies to configure 

SAP Concur addresses timeline variability through: 

• Phased rollout planning that prioritizes core functionality for early go-live 
• Dedicated onboarding support throughout the implementation process 
• Administrator training and configuration best-practice guides to accelerate setup

Proper configuration at onboarding is the most significant factor in long-term user satisfaction and platform performance. SAP Concur provides the following onboarding and ongoing support resources: 

• Guided onboarding with structured setup milestones 
• Administrator training for IT and finance leads 
• Self-service knowledge base for common configuration and usage questions 
• Dedicated support channels for issue escalation 
• Configuration best-practice guides specifically designed for initial setup optimization