Business Continuity
How Public Sector Organizations Are Modernizing Travel & Expense with Confidence
In today’s high-scrutiny environment, where every dollar is tracked and every decision is examined, public sector organizations can’t afford to fall behind. Financial leaders need secure, scalable solutions built for what’s coming next.
In 2024, the federal government reported over $162 billion in improper payments—many linked to outdated systems and fragmented T&E management. It’s not just a budgeting issue; it undermines public trust, delays mission-critical work and increases compliance risk.
Travel and expense (T&E) affects nearly every employee, yet it’s often overlooked in modernization efforts. Organizations like state and local governments, higher education, and government contracting are still relying on paper-based workflows, manual data entry, and systems that don’t share information. The result? Lost time, incomplete documentation, and a lack of visibility make audit readiness nearly impossible.
"If you don’t have time to do it once, you definitely don’t have time to do it twice."
—Marques Tibbs-Brewer, SAP Concur
Introducing: Concur Cloud for Public Sector
The solution isn’t just more advanced tools—it’s a smarter, more secure environment for delivery. Concur Cloud for Public Sector is a commercial-grade, government-ready platform built to deliver Concur Travel and Expense in a secure, compliant, and scalable way. Purpose-built for regulated industries, Concur Cloud for Public Sector is engineered for advanced access control and continuous monitoring, supported by:
- FedRAMP Moderate Authorized
- NIST 800-53 Compliant
- Hosted on AWS GovCloud (U.S.)
As cyber threats grow more sophisticated, employees with access to sensitive systems are increasingly targeted. Finance teams using integrated platforms report 8% higher satisfaction with expense visibility and 6% higher satisfaction with control capabilities. Plus, this secure environment enables timely, compliant decision-making with automated tools like artificial intelligence (AI) that reduce manual work and improve audit readiness.
Smarter Spend Management, Delivered Securely
71% of organizations cite enhanced data protection as a top benefit of modern T&E systems. With tools like ExpenseIt and AI-powered audits, Concur Cloud for Public Sector helps you:
- Reduce improper payments
- Eliminate duplicate submissions
- Accelerate reimbursements
- Improve visibility across finance, HR, and procurement
That way your team spends less time correcting errors and more time focusing on the mission.
Scalability and Flexibility for the Long-term
Operate at your own pace, without outgrowing your solution:
- Modular Pricing: Only pay for what you need, when you need it
- Built for Complexity: Supports grants, audits, and policy updates
- Future-Ready Infrastructure: Scale as your mission evolves
From small departments to statewide rollouts, Concur Cloud for Public Sector adapts to the size and shape of your mission.
“The expense reimbursement process has become so easy. The old process was so confusing and laborious that I more often opted to not bother getting reimbursed. The process is so easy now that I’ll regularly submit. A remarkable improvement.”
Why Now?
The pace of change in cybersecurity and regulatory requirements is accelerating, exposing the limitations of manual processes and outdated systems. With Concur Cloud for Public Sector organizations can:
- Stay compliant without constant manual oversight
- Adapt quickly to new regulations
- Maintain transparency while protecting sensitive data
"Now government entities get access to commercial-grade, real-time, cutting-edge technologies in a very secure way."
—Marques Tibbs-Brewer, SAP Concur
“We have a lot of people who are constantly out of the office...to be able to connect wherever they are to a cloud-based system like Concur was really important for us.”
-San Berdino County Case Study
Is Your Agency Ready?
If you’re juggling disconnected systems, slow approvals, or limited visibility, it may be time to assess your readiness. Agencies using integrated platforms reported 21% annual cost savings and significantly improved audit outcomes.
See how your current setup stacks up: download our quick-read checklist.
